At InScience, we strive to provide exceptional service to our users. We understand that circumstances may arise where you need to cancel or seek a refund for services rendered. Please review our policy below regarding cancellations and refunds.

Cancellation Policy:

Subscription Services: If you wish to cancel your subscription service with InScience, you can do so at any time by contacting our customer support team. Please note that cancellation requests must be made before the next billing cycle to avoid being charged for the upcoming period.

Consultation Services: For consultation services booked through InScience, cancellations must be made at least 24 hours before the scheduled appointment time. Failure to cancel within this timeframe may result in a cancellation fee.

Events and Workshops: Cancellation policies for events and workshops may vary depending on the nature of the event and the organizer’s terms. Please refer to the specific event details for cancellation guidelines.

Refund Policy:

Subscription Services: Refunds for subscription services will be prorated based on the remaining unused portion of your subscription period. Refunds will be processed within [number] business days after the cancellation request is approved.

Consultation Services: Refunds for consultation services may be issued if the cancellation is made within the specified timeframe and in accordance with our cancellation policy. Refunds will be processed using the original payment method and may take [number] business days to reflect in your account.

Events and Workshops: Refund policies for events and workshops are determined by the event organizer. InScience will facilitate refunds in accordance with the organizer’s terms and conditions.

Exceptions:

In certain circumstances, exceptions to our cancellation and refund policy may be considered. These may include extenuating circumstances such as medical emergencies or unforeseen events. Requests for exceptions should be made in writing to our customer support team for review and consideration.

Contact Us:

If you have any questions or concerns about our cancellation and refund policy, please don’t hesitate to contact us. Our customer support team is available to assist you and ensure a positive experience with InScience.